Privacy Policy
Last update: 16.03.2026
We (also known as "We", "Us" or "Our") are committed to protecting your personal data and privacy.
This Privacy Policy outlines how we collect and store the information you provide through the website Tridentholm (the "Website").
We uphold the following principles:
To be transparent about how we process and collect your personal information:
We want to ensure you can make informed decisions about how we use and process your Personal Data. That's why we've developed this website—to provide you with clear, relevant information about our data practices.
Should you need specific details, we'll provide them at an appropriate time.
We're happy to answer any questions and provide clarifications on any legal limitations that may apply. Please feel free to reach out to us via email at: info@tridentholm.com
Your personal data will only be used for the purposes outlined in this Policy.
Personal Data may be processed by us for various purposes, including providing access to our website and connecting you with third-party trading platforms (the 'Services'), enhancing site functionality, protecting our rights and interests, maintaining and delivering the Services, meeting regulatory and legal requirements, and conducting administrative and business activities necessary for the operation of the Services.
We also process your Personal Data to better understand your preferences and needs.
To access essential tools that protect your rights regarding personal data:
To exercise your rights, we have substantial resources available. Contact us at any time to request access to your personal data. We can modify or delete it, cease using it for specific or general purposes, or transfer it to you or a third party. We're committed to accommodating your requests.
Secure Your Personal Data
While we cannot guarantee absolute security of your Personal Data, we are committed to employing a range of industry-standard methods and techniques to safeguard it.
Our Privacy and Security Policy provides full details.
1. The Scope?
This policy describes the types of personal data we collect from individuals and how we process, share, and protect it. This policy applies to information relating to an identified or identifiable natural person. An identifiable person is someone who can be directly identified or recognised through a combination of information we hold or can access. We define "processing" as any activity involving the use or collection of personal data, including its management, structuring, and storage. Our services are intended for general audiences and are not designed for anyone under 18 years of age. We do not knowingly collect information from minors or permit them to use our services. Should we become aware of personal data belonging to a child, we will delete it promptly.
2. What Personal Data Do We Hold About You?
When you access our service and channels or visit our website, we collect your Personal Data. We may request your Personal Data directly in certain instances, or we may gather it by analysing your use of our Services and channels, or by receiving information from our third-party partners.
3. There is no requirement to disclose personal information to the company, and you understand the consequences.
However, you're not required to provide us with any personal data. In certain circumstances, if you choose not to supply us with personal data, it may prevent us from delivering our services or allow you to access the website.
4. What Personal Data Do We Collect? When you visit our website, we gather the following personal information:
This includes information about your online activity log, data about your traffic (including IP address, date of access, time of access, and device information), the language you used, software crash logs, the type of browser used, and details about the device you utilised. The information collected is not private information and cannot be used to identify you.
Personal Data We Receive From You: any personal data you provide to us at your own discretion when you connect with an online trading platform of a third party through us.
Personal Information You Provide to Third-Party Platforms to Facilitate Trade: this information includes your full name, address, phone number, and email address.
5. Legal Basis and Reasons for Processing Personal Data
Your Personal Data is processed by the company for the purposes outlined in this section, in accordance with the applicable legal basis.
The company cannot process your Personal Data without a valid legal basis. The legal grounds under which the company may process your Personal Data are as follows:
- You have consented to the processing of your personal data for one or more purposes. This applies when you submit personal information through our website so that we can transfer it to a third-party trading platform.
- We or a third party may process your information to fulfil legitimate business interests—for example, to enhance our services or defend legal claims.
- Processing must comply with legal requirements.
Contact us via email for more information about the processing required to protect our legitimate interests.
Below is a list of reasons and legal grounds we may use the information you provide. Personal Data.
Scope
Legal Basis
To share your personal information with third parties upon your request to access digital trading services
If you request this, we may collect Personal Data from you to forward to third-party companies.
You have consented to the processing of your personal data for one or more purposes.
2. To address your requests, questions or concerns
We need your Personal Data to help us respond to any enquiries you may have about our Services.
We need to process your information to protect the legitimate interests of the Company or those of a third party.
3. To fulfil legal and regulatory obligations, we process personal data as required by applicable laws and judicial procedures.
To meet legal requirements, we must process your information.
4. To enhance Our Services, we may use your Personal Data. This includes, amongst other things, any crash reports or malfunction data we collect in relation to the Services.
We need to process personal data to protect the legitimate interests of the Company or a third party.
5. To prevent fraud and misuse of our services
We may process your personal data where necessary to protect the legitimate interests of the Company or a third party.
6. To perform and manage activities that align with the requirements of our services
Such activities include back-office functions, business development, strategic decision-making, oversight mechanisms, and related operational activities.
We need to process data for the Company's legitimate interests or those of a third party.
7. To conduct analysis, such as statistical analysis
We use various analytical techniques, including statistical methods, to inform our decision-making on different matters.
We may need to process your information to protect the legitimate interests of the Company or a third party.
8. To protect our assets, rights, and interests—as well as those of third parties—we may process Personal Data to establish and defend legal claims
Personal Data may be processed by us to safeguard our rights, interests, and assets, or those of third parties, in accordance with applicable laws, regulations, agreements, and our terms and policies.
We need to process your data to protect the legitimate interests of the Company or a third party.
6. Transfer of Personal Data to Third Parties
The Company may share your Personal Data with third-party service providers, including hosting and storage providers, for purposes such as IP address management and analysis of user experiences.
You may request that we share your Personal Data with third-party trading platforms. When you do so, we will provide your Personal Data to these platforms in accordance with their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with related entities or business partners to obtain resources that enable us to enhance and improve our products and services.
Where necessary to protect the rights of third parties or safeguard assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may additionally share your Personal Data with potential investors, buyers, lenders, or other companies within our group in connection with any transaction, including the transfer or sale of Company assets or any group company assets, or in the event of a merger, restructuring, consolidation, or bankruptcy involving the Company or any group company.
7. Third-party cookies and services
Third-party services, such as advertising and analytics providers, may be used on our website. These companies may also use cookies or other technologies.
Cookies are small text files stored on your device each time you visit or access our website. We use cookies to gather information about your preferences and browsing habits, improve your user experience, remember your settings, and personalise the products and services we offer you. Cookies are also used for statistical and analytics purposes.
We use two main types of cookies. Session cookies are temporary files downloaded to your device and automatically deleted when you close your browser. Persistent cookies remain on your device for a period of time after you close your browser. They help us recognise you as a returning user and allow you to return to the website more easily.
Types of Cookies:
They may be used by us based on their intended purpose:
The type of cookie
Cookies are essential for this website to function properly
Scope
These cookies are essential for accessing the features you've requested and navigating our website. We use them to deliver the information, products, and services you've asked for.
They're required for your device to download and stream data, allowing you to move around the website, use its features, and return to previously visited pages.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. They're automatically erased once you close your web browser (session cookies).
The type of cookie
Functionality Cookies
Scope
Cookies help us recognise you on each visit to our site and remember your preferences.
Additional Information
Cookies collect personal data, such as your username and last login date, to confirm that you're logged in to the site. These are automatically erased when you close your web browser (session cookies).
The type of cookie
Cookies for performance
Scope
Cookies help us gather performance data and analytics to improve your experience on our website.
Additional Information
Cookies store anonymous data that is not linked to any identifiable person. Some cookies are removed when you close your browser, while others remain active indefinitely.
Cookies are blocked, or removed
To block or remove cookies, adjust your browser settings. Below are links to help you configure some of the most popular browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that certain features or the entire website's functionality may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. Retention of your personal data
The Company will retain your personal data for as long as necessary to fulfil the purpose outlined in this Policy, or for such longer periods as permitted by applicable law, regulations, and court orders.
We may share your information with third-party trading platforms for an initial period of 12 months. If you consent, we will continue sharing your data for a further 12 months.
We regularly review retained personal data to ensure it remains necessary and relevant.
9. Transfer of personal information to third-party countries or international organisations
Your personal information may be transferred to other countries, meaning your personal data could be transmitted to a third country (a jurisdiction outside your country of residence) or to international organisations. We take all necessary steps to safeguard your personal data and ensure that data users can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection of Personal Data under Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is made pursuant to a legally binding and enforceable agreement between public entities or authorities under Article 46(2)(a).
- The transfer was conducted in compliance with the standard contractual clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information about the security measures it uses to protect your Personal Data when transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk for details.
10. Security of Personal Data
We have implemented appropriate organisational and technical measures to protect your Personal Data, including safeguards against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that your Personal Data will remain secure at all times. We are not liable for any indirect, incidental, or consequential damages arising from the use or disclosure of your Personal Data, including those resulting from transmission errors, unauthorised third-party access, or circumstances beyond our reasonable control.
If required by law or other obligations beyond our control, we may be obliged to disclose your Personal Data to third parties, such as government authorities. We cannot control the level of security these third parties apply to your information in such situations.
Data transmitted over the internet cannot be guaranteed completely secure. We cannot ensure the absolute security of Personal Data you send to us through the internet.
11. Hyperlinks to Third-Party Websites
The website contains links to third-party sites and applications that operate independently of the Company. We do not oversee these external platforms and are not responsible for how they collect or process your Personal Data. This Policy does not apply to activities conducted through such third-party sites or apps.
Before accessing or using any third-party website or application, we recommend that you review their privacy policies carefully. We also suggest exercising caution when sharing any Personal Data with these external platforms.
12. Changes to this Policy
When you visit any third-party websites or apps that we recommend, please read their privacy policies before deciding to access or use them. We also advise that you exercise caution when sharing your Personal Data with them.
13. Your rights regarding your personal information
You are entitled to request that we verify the accuracy of Personal Data being collected about you, rectify any inaccuracies, and delete all Personal Data that we no longer require. You may also restrict the types of processing we conduct on your personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you in relation to the information you provide concerning your Personal Data. You may exercise these rights by sending an email to the address below.
Access rights
The Company can verify the accuracy of Personal Data being processed about you. If accurate, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed at no charge. We may charge a reasonable fee for additional copies. The data will be provided electronically upon request.
The right to access Personal Data must not conflict with the rights and freedoms of others. If granting access would be detrimental to the rights and freedoms of another person, the Company may refuse the request or limit its ability to comply.
Right to rectification
You are entitled to request that we rectify inaccurate or incomplete Personal Data concerning you, taking into account the purpose for processing.
Right to erasure
You may request erasure of your Personal Data in the following circumstances: (a) the data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object to processing based on legitimate interests pursued by us or a third party; (d) the data are processed unlawfully; or (e) deletion is required to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise or defend legal rights.
Processing restrictions
If you have concerns about the accuracy of your Personal Data, you may request that the Company restrict processing.
If you request that Personal Data be restricted, the data may only be retained with your consent or to establish, exercise or defend legal rights, or to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to data portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to request and receive your Personal Data from the Company.
You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. The right to data portability does not prejudice the rights or freedoms of others.
Right to object
You have the right at any time to object to processing of your Personal Data based on legitimate interests pursued by the Company or a third party. This includes objections to profiling based on such legitimate interests. If the Company can demonstrate compelling legitimate grounds for processing, we may continue unless you can show that your rights, freedoms or interests outweigh ours, or unless the processing is necessary to establish, exercise or defend legal rights.
Regarding direct marketing, you have the right at any time to object to processing of your Personal Data.
Right to withdraw consent
You may withdraw your consent for the Company to process your Personal Data at any time. Withdrawal will not affect the lawfulness of processing based on your consent prior to withdrawal.
You are entitled to lodge a complaint with your supervisory authority.
You may lodge a complaint with a supervisory authority established by a Member State to protect the fundamental rights of individuals concerning Personal Data processing within the European Union.
European Union and Member State laws may limit your rights regarding Personal Data as detailed in this section.
We will provide you with the information you request in relation to your rights within one month of receiving your request. This timeframe may be extended by up to two months if necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons within one month of your request.
We will provide the information you request free of charge, unless otherwise provided in this section. If your request is unfounded, excessive or repetitive, we may charge a reasonable fee to cover administrative costs. We may also decline to act.
If we have doubts about your identity, the Company may request further information to verify it.